DME / HME · San Diego
Deliver equipment. Get paid faster.
PodClaim is software and services for DME and HME suppliers — delivery runs, inventory, staff, invoicing/claims workflows, onboarding, training, and support after go-live.
What's included
Five pillars of PodClaim services
Not features alone — a partnership from cutover through ongoing support.
1 · Core access
Core access
Admin, Office, and Driver roles; sign-in at podclaim.com; delivery runs, maps, and invoicing/claims UX.
2 · Onboarding
Onboarding & data cutover
Teach, listen, implement. Map structure before PHI; load real patient data only after the customer BAA.
3 · Cash flow
Day-one invoicing & cash-flow help
Split invoicing, scrub language, and shadow / pre-check claims before anything goes out.
4 · Training
Training / teach-the-team
Role scripts on the live app and an ongoing partnership — not a one-visit pitch.
5 · Support
Support after go-live
How-to, workflow changes, and change requests once you’re live.
Packages
Launch · Operate · Scale
Add-ons when needed: data cutover and billing enablement. Pricing is custom; talk to us.
Launch
Platform + onboarding-as-a-service + role training + short-term support.
Operate
Platform + ongoing support + ops / claim-path coaching after go-live.
Scale
Operate plus multi-site / multi-payer rollout help.
Security: PodClaim production runs on Google Cloud under Google’s HIPAA Business Associate Agreement with First Call Supply. A separate customer BAA is required before real patient data loads. Claim Submit stays off until clearinghouse setup, dry-runs, and owner OK.